Authenticating Using Security Methods

The following instructions, including screenshots, are available for download.

To maintain high levels of security for your personal information, you will always be asked to enter your password and one additional security factor.

Authenticate with Okta Verify Code

Click the blue arrow next to Okta Verify - Enter a code.
Open the Okta Verify app on your device. You will see a six-digit code. If you have Face ID enabled, the numbers will be cloaked. Click the ‘eye’ icon to verify with Face ID and reveal the numbers.
Enter the code on your myAuth login screen and click Verify.
Close the Okta Verify app and return to your browser. Depending on where you started the login process, you will see your myAuth dashboard, or be taken back to the partner site and logged in.

Authenticate with Okta Verify Push Notification

If you have push notifications enabled, you can click the blue arrow next to Okta Verify - Get a push notification.
Optionally, you can select or de-select the Send push notifications automatically check box if you want to receive push notifications any time you log into myAuth.
Check your device and select the notification. You can also verify the notification without opening the app by touching and holding the notification or swiping down (on supported devices) and tapping the approve option.
You will be taken to the Okta Verify app. Select Yes, It’s Me to confirm.
Close the Okta Verify app and return to your browser. Depending on where you started the login process, you will see your myAuth dashboard, or be taken back to the partner site and logged in.

Authenticate with Email OTP

Click the blue arrow next to Email.
Click Send me an email to confirm that you want to receive an email.
- Emails are usually sent out within two (2) minutes. The screen will update after one (1) minute with a link to click to resend the email. Click Send again to have the email sent out again.
- The email verification screen will time out after 10 minutes. You will be able to attempt to sign in again.
Check your email. You should receive an email titled "One-time verification code." Click the blue Sign in link. You can also type the 6-digit code into the myAuth login screen after clicking Enter a verification code instead.
Return to your browser. Depending on where you started the login process, you will see your myAuth dashboard, or be taken back to the partner site and logged in.
- Remember, DoD, DMDC, and myAuth will never:
  - Call to ask you to respond to a text or for your password
  - Contact you to take control of your computer